Terms of service

Welcome to Pawtastic Pet Store. Throughout the site, the terms “we”, “us” and “our” refer to Pawtastic Pet Store. We operate this website and online store, including all related information, content, features, tools, products, and services (the “Services”) to provide you with a smooth shopping experience.

Our store is powered by Shopify, which enables us to provide the services to you.

By visiting or purchasing from our store, you agree to be bound by these Terms of Service (“Terms”), including any additional policies referenced herein (such as our Refund Policy and Privacy Policy). If you do not agree, you should not use our Services.


SECTION 1 – ELIGIBILITY & ACCOUNT

By using our Services, you confirm that you are at least the age of majority in your country of residence, or that you have given consent for any minor dependents to use this site.

You agree to provide accurate, complete, and up-to-date information for all purchases and account activity. You are responsible for maintaining the confidentiality of your account.


SECTION 2 – PRODUCTS

We do our best to display our pet products as accurately as possible. However, colors and appearance may vary depending on your device.

We do not guarantee that products will meet all expectations exactly as displayed. Product descriptions and availability may change at any time without notice.


SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase. We reserve the right to accept or reject any order at our discretion.

Orders cannot always be canceled once placed, so please review carefully before completing your purchase.

All purchases are subject to our Refund Policy.


SECTION 4 – PRICING & PAYMENTS

Prices may change at any time without notice.

All payments must be accurate and authorized. You agree to provide current billing and payment details and to cover all charges, including shipping and taxes where applicable.


SECTION 5 – SHIPPING & DELIVERY

Delivery times are estimates only and are not guaranteed.

We are not responsible for delays caused by shipping carriers, customs, or events beyond our control. Once your order is shipped, the risk transfers to you.


SECTION 6 – INTELLECTUAL PROPERTY

All content on this site (images, branding, logos, text, etc.) belongs to Pawtastic Pet Store or its partners and is protected by copyright laws.

You may not copy, reproduce, or use any content without written permission.


SECTION 7 – THIRD-PARTY TOOLS & LINKS

We may provide access to third-party tools or links. We are not responsible for their content, policies, or performance.

Use them at your own risk.


SECTION 8 – SHOPIFY RELATIONSHIP

Our store is powered by Shopify, but all purchases are made directly with Pawtastic Pet Store.

Shopify is not responsible for any issues related to your purchases from us.


SECTION 9 – PRIVACY

Your personal information is handled according to our Privacy Policy.

By using our Services, you agree to how we collect and use your data.


SECTION 10 – FEEDBACK

If you submit reviews, suggestions, or feedback, you grant us the right to use them for marketing or improvement purposes without compensation.


SECTION 11 – ERRORS & INACCURACIES

We reserve the right to correct any errors in pricing, descriptions, or availability at any time, including after an order is placed.


SECTION 12 – PROHIBITED USES

You may not use our Services for:

  • Illegal activities
  • Fraud or misleading behavior
  • Violating intellectual property rights
  • Uploading malicious software

We reserve the right to terminate accounts that violate these rules.


SECTION 13 – TERMINATION

We may suspend or terminate access to our Services at any time if Terms are violated.


SECTION 14 – DISCLAIMER OF WARRANTIES

All products and Services are provided “as is” without warranties of any kind, unless required by law.


SECTION 15 – LIMITATION OF LIABILITY

We are not liable for any indirect or consequential damages arising from the use of our products or Services.


SECTION 16 – INDEMNIFICATION

You agree to indemnify and hold harmless Pawtastic Pet Store from any claims resulting from your misuse of the Services or violation of these Terms.


SECTION 17 – GOVERNING LAW

These Terms are governed by the laws applicable in the jurisdiction where Pawtastic Pet Store operates.


SECTION 18 – CHANGES TO TERMS

We may update these Terms at any time. Continued use of the site means you accept those changes.


SECTION 19 – CONTACT INFORMATION

If you have any questions about these Terms, please contact us:

Pawtastic Pet Store
📧 info@pawtastic-pet.store